24 Ransomware isn’t slowing down. If anything, attacks are becoming more targeted, more automated, and more destructive. At Scality, we’ve always believed backup storage must be the last line of defense. That means immutable, resilient, and operationally simple. Now we’re taking that belief one step further with the introduction of the ARTESCA Cyber Guarantee, a $100,000 ransomware recovery guarantee for immutable backup storage protected with S3 Object Lock in Compliance Mode. Here’s what you need to know. Q: What is the ARTESCA Cyber Guarantee? The ARTESCA Cyber Guarantee is a $100,000 USD(1) ransomware recovery guarantee for organizations using ARTESCA immutable object storage. It provides a one-time direct financial payment to the customer if a qualifying external cyberattack results in the encryption or deletion of backup data stored on ARTESCA using S3 Object Lock in Compliance Mode. Full details, terms & conditions can be found in the ARTESCA EULA(1). Q: Who qualifies for the ARTESCA Cyber Guarantee? The ARTESCA Cyber Guarantee applies to all commercial ARTESCA licenses (hardware, perpetual, or term) that meet the following requirements: Minimum of 50 TB license Deployed ARTESCA v4.1.3 or higher Keep ARTESCA software up-to-date with the latest release Store protected data using S3 Object Lock in Compliance Mode Follow recommended configuration and deployment practices as found in the ARTESCA documentation Note that free licenses are excluded from the offer (full terms are defined in the ARTESCA EULA). Customers must notify Scality within 48 hours of discovering a qualifying incident and cooperate in root cause analysis, including providing relevant logs and telemetry. Q: Why is Scality offering a financial guarantee for ARTESCA customers? Scality is offering the ARTESCA Cyber Guarantee to move beyond marketing claims and provide a contractual ransomware recovery commitment. As our CEO Jérôme Lecat puts it, “We’re putting our money where our architecture is.” Q: How is the ARTESCA Cyber Guarantee different from other cyber guarantees in the market? The ARTESCA Cyber Guarantee is one of the only ransomware recovery guarantees built specifically for mid-market immutable object storage deployments. It is not structured around Fortune 500–level spending commitments or complex enterprise contracts. Some vendors advertise very large guarantee amounts, even into the millions of dollars. However, those programs often: Apply only to very large enterprise agreements Restrict how funds can be used Require premium support plans or bundled services contracts Include complex conditions that make it difficult for customers to make a claim The ARTESCA Cyber Guarantee takes a different approach. It is intentionally simple and proportionate to real-world backup deployments: A fixed $100,000 direct financial payout Broad availability for qualifying commercial customers No special support plan or contract required Clear, transparent eligibility requirements Q: Why is the ARTESCA Cyber Guarantee payout “only” $100,000 USD? There are two reasons the ARTESCA Cyber Guarantee payout is set at $100,000 USD: Proportional value: Many ARTESCA customers protect 50TB or more while investing only a few thousand dollars per year in software. For those customers, a $100,000 payout represents a multiple of their annual investment, thereby delivering very strong proportional assurance. Simplicity over headlines: Scality chose to design a cyber-guarantee program that is realistic, transparent, and claimable, and not headline-driven marketing. Q: How does Scality define a “qualifying cyber incident”? A qualifying incident for the ARTESCA Cyber Guarantee is defined as demonstrable encryption, or deletion of data residing on a storage volume managed by ARTESCA, as the direct and sole consequence of an external, unauthorized cyberattack (e.g., ransomware). Note that data exfiltration alone is not covered). The intent is clear: the guarantee applies when backup data is encrypted or deleted by an external attack, despite proper configuration and operational best practices. Q: Does an ARTESCA customer need to buy a premium support package to qualify for the ARTESCA Cyber Guarantee? No. Customers do not need to purchase a premium support package to qualify for the ARTESCA Cyber Guarantee. They simply need to follow the conditions as written above (see “Who Qualifies?”). This offering reinforces that cyber resilience is built into ARTESCA and not sold as an optional add-on. Q: Is the ARTESCA Cyber Guarantee the same as cyber insurance? No. The ARTESCA Cyber Guarantee is not a cyber insurance policy. It is a contractual guarantee tied directly to product architecture, configuration integrity, and operational discipline. This is designed to complement, but not replace, broader cybersecurity strategy and insurance policies. Q: Why is the ARTESCA Cyber Guarantee especially meaningful for mid-market organizations? Mid-market IT teams face the same ransomware threats as large enterprises but often with fewer resources. Many vendor guarantee programs are structured around large enterprise spending commitments. The ARTESCA Cyber Guarantee is different. A mid-market organization protecting 50TB with ARTESCA qualifies for the same $100,000 guarantee as a much larger deployment, provided eligibility requirements are met. That level of proportional assurance is rare in the industry. Q: Why is Scality offering this cyber guarantee now? Ransomware is evolving. Organizations increasingly demand not just technical capabilities, but measurable assurance and accountability from vendors. The ARTESCA Cyber Guarantee formalizes that assurance with a contractual ransomware recovery commitment tied directly to product architecture and operational discipline. It’s a natural next step in our cyber-resilience strategy: Immutable storage Operational hardening Secure integrations And now, financial commitment Cyber resilience isn’t just a feature. It’s a promise. Q: What does S3 Object Lock in compliance mode mean? S3 Object Lock in compliance mode is a strict data protection setting that ensures objects cannot be deleted, overwritten, or modified by any user, including the root account, for a defined retention period. It enables WORM (Write-Once-Read-Many) storage to meet regulatory requirements like SEC Rule 17a-4, ensuring immutable, tamper-proof data. Key aspects of compliance mode: No bypass: No user (including root) can remove the lock or shorten the retention period once set. Protection type: It prevents both object deletion and modification (overwriting). Retention extension: While the retention period cannot be shortened, it can be extended. Regulatory compliance: Specifically designed for scenarios requiring strict, verifiable immutability, such as financial or medical record retention. This mode provides the highest level of security against accidental or malicious deletion. In summary: Key facts about the ARTESCA $100,000 Cyber Guarantee Designed to make ransomware recovery assurance clear, measurable, and accessible for mid-market organizations, the ARTESCA Cyber Guarantee combines immutable object storage, operational best practices, and a financial commitment into a single, straightforward program. It’s a ransomware recovery guarantee built on immutable object storage architecture and designed specifically for mid-market environments, featuring: A $100,000 USD direct financial payout Coverage for encrypted or deleted immutable backup data No premium support contract requirement Protection tied to S3 Object Lock in compliance mode Learn more ARTESCA is cyber-resilient storage, backed by confidence. If you’d like to understand how ARTESCA can strengthen your ransomware recovery strategy and how the ARTESCA Cyber Guarantee applies to your environment, please contact a Scality expert or authorized partner.
